I see different offices along my ride from home to school and back and sometimes, I imagine what happens inside that office and how convenient would be the transaction if the people inside are hospitable and welcoming. Most of the times, based on experience, the subordinates are more strict than the presidents themselves. I don’t know. If it weren’t for those name badges, I would never be able to guess the high position of such humble people. Those things surely help a lot more than I think.